How Can Next-Generation Communication Transform Your Enterprise?
Master Trade enables organisations to elevate their operations with a unified, secure, and smart communication framework that brings together telephony, networking, mobility, and cloud collaboration in one integrated platform.
These solutions are built for growth, delivering flexibility, innovation, and improved performance across every sector from corporate environments to healthcare, education, and industrial settings.
The Heart of Your Enterprise Communications
OmniPCX Enterprise Communication Server (OXE)
is a robust and feature-rich communication platform designed for medium to large enterprises. It delivers secure, reliable, and scalable voice, video, and collaborative communication services across multiple sites. With advanced UC features, mobility support, and seamless integration into business applications, OXE helps organizations improve efficiency, enhance user experience, and reduce operational costs. Its high availability and flexibility make it ideal for mission-critical environments. In addition, OmniPCX Enterprise offers smooth migration to the cloud and supports hybrid deployments, ensuring investment protection and future-readiness. With centralized management and a wide range of endpoints, it provides businesses with the agility and performance needed to meet evolving communication demands.
OmniPCX Office (OXO) Connect
is a communication platform designed specifically for small and medium-sized businesses. It delivers enterprise-class telephony, messaging, conferencing, and mobility services in a simple, cost-effective, and scalable solution. OXO Connect ensures reliable and secure communication while providing easy integration with business applications and cloud-based services. In addition, OXO Connect offers advanced UC features, support for IP, digital, and analog devices, and seamless connectivity across multiple sites. With centralized management, high flexibility, and investment protection, it helps SMBs improve collaboration, enhance customer experience, and prepare for future growth.
Applications
Contact Center
The Contact Center solution enables businesses to deliver seamless customer experiences across all communication channels — voice, email, chat, social media, and video. It empowers agents with intuitive tools, advanced analytics, and AI-driven automation to resolve customer issues quickly and efficiently. Scalable and cloud-ready, it helps organizations improve satisfaction, loyalty, and operational performance. Contact Center is a cloud-native, SIP-based platform designed to unify all customer interaction channels within a single architecture. It provides intelligent routing, workforce management, real-time monitoring, and CRM integration to optimize service delivery. With AI-powered automation, open APIs, and high availability, it supports scalability, security, and seamless integration into existing IT and UC ecosystems.
Visual Automated Attendant (VAA)
The Visual Automated help businesses deliver a professional first impression by guiding callers through a simple, menu-driven interface. It ensures faster call route, reduces waiting times, and improves customer satisfaction while optimizing employee availability. With seamless integration into OmniPCX platforms, VAA provides an efficient and cost-effective way to handle incoming calls. VAA is a SIP-based, software-driven call routing solution that integrates natively with OmniPCX Enterprise and OXO systems. It offers configurable call flows, multi-level menus, and mobility support to streamline call handling. With centralized management, scalability, and support for both IP and TDM environments, VAA ensures flexible deployment and reliable performance in enterprise telephony infrastructures.
We’re Working on Helping You to Integrate Technology
We’ll help your business to turn from traditional business to digital business. Besides choosing the suitable tools for your business.